Today, businesses face unrelenting rates of change. Finding, and keeping, a competitive edge is critical. This requires a deep understanding of what your customers truly value, followed by the capability to design and execute on business processes that will deliver that, every time, cost-effectively, and then continuously improving on today’s best practice. World-class companies succeed by employing one or more Business Improvement philosophies and approaches.
If you see opportunity here, whether for your business or to boost your own skills in this space, then read on!
Business Improvement (BI) is a strategic approach to recognising and eliminating defects and wasteful activities that absorb valuable resources, yet produce no value for customers. BI applies a systematic methodology to identify critical areas for improvement, gear your organisation’s culture for change and growth, and introduce competitive capabilities to enhance productivity and performance. These focused efforts can lead to both continuous and breakthrough improvements for your company. BI encompasses a wide range of complementary approaches and may appear in other guises, such as Continuous Improvement, Operational Excellence, Focused Improvement, World-Class Operations or World-Class Manufacturing.
The right strategy selects the most fit-for-purpose focus areas at the right time, engaging and developing your employees to help you achieve operational excellence, sustainably. Organisations that are successful in developing a learning and problem-solving culture can achieve operational efficiency and effectiveness, develop their people and become market leaders.
Using TLC’s structured approach, we analyse your needs and context, then craft a solution that selects from a suite of proven, best-practice concepts and methods to help you move forward with purpose, wherever you may be on your journey. Alternatively, just contact us for consulting support, or for training – TLC’s programmes are designed to teach the world-class methods, philosophy and tools of Lean Six Sigma, and complementary capabilities, so you can develop your next generation of pro-active problem-solving leaders.
Lean Six Sigma uses the DMAIC framework for structured problem-solving and process optimisation.