News and Articles

5S – A Japanese Culture

The hall of the PCB (Pietermaritzburg Chamber of Business) was filled to the brim on Tuesday evening (17/02/15) as people squeezed in to watch keynote

A place for everything and everything in its place

LEAN FORUM – 17 FEBRUARY 2015 5S is the name of a workplace organisation method that uses a list of five activities Sort, Set, Shine, Standardise and Sustain.

Japan – Rick’s trip to the far east

Our MD, Rick McCarthy recently visited Japan for a Lean Study tour. Here he writes about his experience with Dr Kobayashi who’s father created the

LEAN FORUM A3 Problem Solving

The A3 problem solving methodology is multi-faceted and can be used not only for problem solving but also for reporting and on the job coaching.

Winner of the KZN Productivity SA Award 2014!

KZN based business improvement service provider selected as winner of the emerging business category. Training Leadership Consulting (TLC) a local Pietermaritzburg based, internationally accredited, training

½ day Customer Experience Management Workshop

Need to look at your business from your customer’s perspective? In an ever-changing world where customers have the ability to research products, shop around the

Are you a Business, Project or Department Leader?

Lean Six Sigma Green Belt project leaders play an important role in a maturing Lean Six Sigma deployment. Learn how to apply skills in project

Implementing a Business Improvement programme

Lean Six Sigma Deployment Training Leadership Consulting (TLC) has a proven approach to developing business improvement capabilities within your organisation. When engaging with our clients, TLC

What is Performance Management?

Performance is the result of an employee meeting specific objectives or developing competencies necessary to effectively do their job. Performance Management is a continuous process

What is a fishbone diagram?

Fishbone diagrams are used to identify the key Causes (Xs) that influence the output measure (Y). The major categories are used to direct the team

Sustaining Lean Principles

When setting up your Lean operational excellence strategy, you should begin with the end in mind. For most business leaders that is Sustainability of their

TLC and The Leadership Centre launch the 2014 Black Belt and Green Belt courses

Continuous improvement is the backbone of any successful business. That’s why we are pleased to announce the launch of our newly revised (and improved), World-Class

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