
KZN Lean Conference 2019 Highlights
Our annual KZN Lean Conference took place in Hilton from 18-20 September. Weeks of planning and collaboration with Melanie Veness and her team at the

TLC’s TOP TOOLS: CUSTOMER JOURNEY MAPPING
We spoke to Sarah Giles, TLC’s Business Development and Client Relationship Manager, about why customer journey mapping is her favourite business improvement tool. What is

Statistical Process Control (SPC)
We chat to TLC’s IT Manager, Prineshan Amichand to find out why Statistical Process Control is his top tool: What is Statistical Process Control? Statistical

TLC’S TOP TOOLS: VISUAL MANAGEMENT
After the great feedback on our first two articles, on 5S and Process Mapping, we continue our series on “TLC’s Top Tools” with an article

TLC’s eLEARNING PORTAL GETS AN UPGRADE!
TLC’s eLearning Portal, the Leadership Centre, recently underwent a significant upgrade to the software application platform that hosts all our Lean Six Sigma programmes and

The Safire Berg 100 2019 – A Participant’s Perspective
TLC’s Rex van Schalkwyk shares his first-hand experience of riding the 2019 Safire Berg 100 mountain bike race. How humble can a 100km Mountain bike

TLC Top tools: Process Mapping
Our second article in our top tools series from our experts in their field is about Process Mapping. Our Gauteng Director, Maurice Kuhn shares more

TLC’s Top tools: Organise your workplace – Grant Davis shares what 5S can do for you
We are excited to introduce our “TLC’s Top Tools” series. Here, we’ll give you the fast track insight from each of our top experts in

What makes an HR team the best?
As published in The Witness 15 November 2018 – What makes an HR team the best? by Tanya Hulse WHILE almost every business will claim

Systems thinking
Author – Grant Davis, TLC Business Improvement Manager. Most of us have heard the phrase “people in similar systems exhibit similar behaviours”. A simple definition

Team highlights from the KZN Lean Conference 2018
The KZN Lean Conference 2018 was personally the most enjoyable Lean Conference to date. Setting the context with current economics, global issues and growth in

KZN Lean Conference 2018 summary
Article by Tanya Hulse, MD Training Leadership Consulting The 2018 KZN Lean Conference took place from 9th to 11th October and was a jam-packed 2½