Business Improvement
Lean Forum
Can you eliminate human error from your business? Tanya Hulse presented on the topic of Error-proofing -eliminating human errors from our business processes. Mistakes can
News and Articles
Business Improvement
A costly human error that could have been prevented
I have been reflecting on a recent experience which highlighted key principles we teach in our business improvement programmes. I visited a local petrol station
Conference
The KZN Lean Conference
Brandt Cooper International Keynote Speaker Brant Cooper is New York Times best-selling author of The Lean Entrepreneur, The Entrepreneur’s Guide to Customer Development, and The Lean
Business Improvement
What is the DMAIC Methodology
To understand the DMAIC Methodology, let’s first take a look at what is Lean Six Sigma. Lean and Six Sigma are both proven approaches that
Business Improvement
Online Training – The Future Of Corporate Training
Online training refers to a number of methodologies where learners are trained via use of technology to deliver learning, as opposed to traditional classroom training.
Business Improvement
Six Essential Building Blocks to a World-Class L&D Function
Six Essential Building Blocks to a World-Class L&D Function Ask any business what their most important competitive advantage is, and there’s a good chance
B-BBEE
TLC LEARNERSHIPS AND SKILLS PROGRAMMES
One of the biggest challenges facing businesses today is a shortage of skilled people. Yet, our country faces a crisis of unemployment. Bridging the gap
Conference
KZN Lean Conference 2019 Highlights
Our annual KZN Lean Conference took place in Hilton from 18-20 September. Weeks of planning and collaboration with Melanie Veness and her team at the
Business Improvement
TLC’s TOP TOOLS: CUSTOMER JOURNEY MAPPING
We spoke to Sarah Giles, TLC’s Business Development and Client Relationship Manager, about why customer journey mapping is her favourite business improvement tool. What is
Business Improvement
Statistical Process Control (SPC)
We chat to TLC’s IT Manager, Prineshan Amichand to find out why Statistical Process Control is his top tool: What is Statistical Process Control? Statistical
Business Improvement
TLC’S TOP TOOLS: VISUAL MANAGEMENT
After the great feedback on our first two articles, on 5S and Process Mapping, we continue our series on “TLC’s Top Tools” with an article
