Customer Experience
Customer Experience Management
Being a small business is tough – while they may be the backbone of the economy, it’s hard to afford what big businesses take for
News and Articles
Lean Leadership
TLC LEADERSHIP PROGRAMMES
The FLAME (Future, Leadership, Action, Motivation, Edge) Programmes were developed by TLC using the expertise of experienced leaders to develop a practical, relevant and personal
Careers
Why some employees leave in their first few months
PRONEL, the personnel agency and Training Leadership Consulting (TLC) provided some insights recently into why some employees leave in their first few months. Imagine, as
Business Improvement
Beverage giant ABInBev partner with TLC for their Lean Six Sigma training
We’ll drink to that that! TLC’s Gauteng Director, Maurice Kuhn, recently started training a team of senior managers on Lean Six Sigma Green Belt at
Team
Getting to Know – Azanda Khumalo
Meet Azanda Khumalo, TLC’s 2017 In-service trainee We are proud to introduce Azanda Felicity Khumalo as TLC’s 2017 In-service trainee. Azanda is currently studying Business
Business Improvement
Lean thinking helps businesses to thrive
As featured in The Mercury 28 March 2018 by Peta Lee The Lean philosophy can help maintain the organisational resilience needed to thrive in an
And that’s a wrap for 2017
A message from our MD, Tanya Hulse. So here we are, well into December already. While there are still a good few days to go
Business Improvement
Parliament- The highest office in the land
Grant Davis shares his experience training the communications team of Parliament, South Africa What a privilege to engage with the Communications department of the highest
Business Improvement
TLC aiming to double in size
Consultancy firm aims to create new jobs As published in The Witness on 22 November 2017 by Edward West The McCarthy’s started the company in
Lean thinking in our Healthcare industry
PCB LEAN FORUM 7 November 2017: Learning from Healthcare Success Stories. Lean thinking & principles can successfully be applied in the Healthcare environment to improve both
Getting to Know….
Meet Lungile, our TLC Global bursary student for 2017. We are proud to introduce Lungile Zuma as our TLC Global bursary student for 2017. Lungile
The CEO ABC Q and A with Tanya Hulse
As published in the July issue of Skyways Magazine The CEO ABC Q&A A: 1. Added Value: What do you do for fun? a. My
