Business Improvement
TLC aiming to double in size
Consultancy firm aims to create new jobs As published in The Witness on 22 November 2017 by Edward West The McCarthy’s started the company in
News and Articles
Lean thinking in our Healthcare industry
PCB LEAN FORUM 7 November 2017: Learning from Healthcare Success Stories. Lean thinking & principles can successfully be applied in the Healthcare environment to improve both
Getting to Know….
Meet Lungile, our TLC Global bursary student for 2017. We are proud to introduce Lungile Zuma as our TLC Global bursary student for 2017. Lungile
The CEO ABC Q and A with Tanya Hulse
As published in the July issue of Skyways Magazine The CEO ABC Q&A A: 1. Added Value: What do you do for fun? a. My
Why Customer Experience is harder than you think – even though you know it’s vital for your business.
In the last few months, I seem to have become something of a magnet for poor customer experience. And this isn’t just from the local
Support your B-BBEE strategy with our Internship
Training Leadership Consulting (TLC) in partnership with Delight Consulting invites you to join our Customer Experience Management (CEM) Internship programme starting on the 20th
“5S a Gateway to Lean” PCB Lean forum 16 May 2017
Join us at our next PCB Lean forum and learn about 5S through an interactive activity, followed by a practical example that includes tips on
Learn how to create a process map at the PCB Lean forum 7 March 2017
PCB LEAN FORUM ~ 7 March 2017 (How to Create a Process Map) “One picture is worth a thousand words” Process mapping is a workflow
A warm welcome to our new MD, Tanya Hulse
Training Leadership Consulting’s founders, Rick and Debbie McCarthy, have re-located to Boulder, Colorado. Debbie continues to be involved in the business and shares new global
Toyota Kata in the Classroom – PCB Lean Forum
Kata – A simple exercise to teach scientific thinking developed by best-selling author Mike Rother Kata in the classroom (KiC) is a 50 minute hands
Education is one of the most critical industries in this new age
In today’s world we face unprecedented change. Information is now doubling in hours, customers are mobile, informed and demanding of the best service. Industries like
How to maximise your impact and minimise your B-BBEE spend with Lean and Kaizen internships
In a tight market place it’s all about improving your competitive advantage. Learn how to apply Lean principles in order to establish your competitive advantage, by
