Training Leadership Consulting releases the latest revision of its Lean Six Sigma Black Belt Course

21 August, 2012 – Training Leadership Consulting (TLC), South Africa announces OPEN ENROLMENT dates for its newly revised Lean Six Sigma Black Belt course. Week one of the course commences on the 15th October 2012 in Johannesburg. Since launching, there has been an overwhelming demand and seats are selling fast. The latest release of this highly popular Black Belt course includes updates to reflect the progressive challenges of today’s corporate landscape and the growing need for better process and data analysts. TLC recognizes that today’s companies require a new breed of Black Belt that is a convergence of a data scientist, process analyst and soft skills expert who can sense the human aspect of corporate challenges. This type of Black Belt is necessary in order to understand the ever increasing complexity of succeeding in business today.


The TLC Lean Six Sigma Black Belt Course which remains based on the DMAIC (Define, Measure, Analyse Improve, Control) methodology, has been updated to focus on the need for well trained Data Analysts, the growth of BIG Data, and the ever-increasing focus on the Customer.

Participants will learn the essentials around how to understand the needs of customers and how to collect, process and manage data in order to solve the companies most complex problems or help create the next new product or service. Additional revisions include concepts around customer journey mapping and the inside/out view of the customer value creation process. Starting by mapping the customer journey through your organization helps all corporate team members see the company from the customer’s perspective and understand the impact of their daily work on the customer value creation process.

“Our experience has taught us that businesses struggle to find this new breed of Black Belt / Business Analyst. The TLC Lean Six Sigma Black Belt course will ensure participants become adept in analysing human behaviour and processing the growing volume of Big Data. The TLC Lean Six Sigma Black Belt course is fully integrated with Change Management, Customer Experience Management and Process & Data Analysis through Real-Life application of tools. You will learn a practical approach to Lean Six Sigma and how to solve problems by analysing data and creating customer-focused solutions.” Debbie McCarthy, Director of TLC, Lean Six Sigma Master Black Belt and Black Belt Course Designer.

Who should attend? This latest revision reflects issues and topics that are current with today’s business challenges. It is intended for full time Business Improvement Specialists and Business / Data Analysts. The course runs for 15 days over a period of 3 months, includes a simulated project and Lean Six Sigma Black Belt Certification.

TLC is a leading Lean Six Sigma and Business Improvement Service Provider based in South Africa. With founders originating from the USA, TLC brings you an international curriculum of world-class training and development programs. TLC has over 17 years of industry experience in Lean, Six Sigma, Change Management and Process Improvement.

Registrations for this course are open immediately and close the 31 August 2012. For more information about the training dates and registration please click here or contact Sarah on +27 (0)861 852 463 or